Inbox
A unified Inbox all in one place
Merge your email, SMS and social media messages into one unified inbox. Never miss client communication again.
Message with context.
Communicate with your customers in context by viewing the complete customer journey. See what pages they have visited, bookings made, invoices raised, internal notes, and previous chat correspondance.
Manage your inbox.
Easily manage conversations, assign conversations to different staff members, filter messages and create tasks. Keep track of social media and Google Profile direct messages.
Take it with you.
Use Bold’s desktop, tablet or mobile app to manage your business communication, bookings and payments in office or on-the-go.
Download the Bold iOS or Android App.
Unified Inbox Features
Attachment
Easily attach photos, video files, pdfs and more.
Templates
Create your won, or use an existing message template from the Bold Library.
Auto Responder
Bold will automatically respond via Webchat and add the contact to your inbox.
Automations
Free up your time by automating conversation responses, review requests, and reminders.
Permissions
Control the level of access your staff have to each and every conversation.
Assign Conversations
Assign specific staff to conversations and create tasks for completion.
Want instant access to your new messaging platform?
Our Platform
Bookings
Automatically book leads into your calendar. Manage availability and organise your team. Use Bold AI to automate appointments.
Inbox
Merge your email, SMS and social media messages into one unified inbox. Never miss client communication again.
Web Chat
Use our chat-to-sms widget to keep the conversation going long after the customer has left your website.
Reviews
Generate reviews automatically and at rapid pace. Easily filter out negative or 1-star reviews and rank at the top of Google.
Payments
Make it easy for customers to purchase your product or service. Send invoices, keep track of what’s unpaid and get paid faster.
Campaigns
Leverage high converting SMS campaigns. Use Bold AI to message the customer based on their interaction with your business.